Terms and Conditions
Cancellation Charges
|
36 Days
And Prior |
35 To
30 Days |
29 To
22 Days |
21 Days To
Departure |
| Coach Tours |
Deposit |
50% |
75% |
100% |
| Driving Holidays |
Deposit |
50% |
75% |
100% |
| Accommodations |
Deposit |
50% |
75% |
100% |
| Car Rentals |
Deposit |
Deposit |
Deposit |
Deposit |
| |
|
61 Days
And Prior |
60 To
46 Days |
45 Days To
Departure |
| Air Only |
Deposit |
50% |
100% |
| |
Deposit Required
The following deposits are required at time of booking: Deposits are non-refundable.
| Air Only |
$200.00 |
| Car Rentals/Driving Holidays |
$200.00 |
| Coach Tours |
$250.00 |
| Hotels/City Stays |
$100.00 |
| Sightseeing Tours |
$100.00 |
| |
Balance of Payment
The full and final payments are due no later than 60 days prior to departure.
Credit Card Payments
Royal Scottish Tours will accept the following credit cards: Visa , Mastercard or American Express for deposits and full/final payments.
Your authorization to use your Credit Card number for deposit and/or final payment indicates your compliance with our booking terms and conditions, whether or not you have actually signed the appropriate draft. Verbal authorization of your Credit Card confirms your reservation.
Cancellation Policy
Unless otherwise indicated, cancellation charges depend on the length of time prior to the departure that written notice is received by Royal Scottish Tours.
Changes
Changes to a reservation will incur a minimum charge of $50.00 per file. However, there will be no changes accepted within 21 days of departure.
Baggage Allowance
Each person is entitled to two pieces of checked baggage with a total weight of 20kg (44 Lbs.) Unless insured, all baggage remains at the owner’s risk throughout the trip.
Note: On coach tours it is recommended only to take one piece of checked luggage due to limited space on the coach.
Ticketing
Tickets are sent to the travel agents/ clients two weeks prior to departure providing full payment has been received. Bookings made less than 7 days prior to departure will automatically be airport pickup. See the Royal Scottish Tours representative at the airport.
Pricing
All prices in this brochure are quoted in Canadian Dollars. These prices are effective at the time of publication of this brochure and are subject to change without notice. Prices quoted are based upon costs at time of printing such as fuel costs, rates of exchange, tariff revisions, and government taxation, etc. Should any cost increase, we reserve the right to adjust brochure prices, up until the day of departure, even if full payment has been received. If these costs increase more than 7% of your tour costs, we will give you the option of cancelling the tour without any penalties, unless the price increase is a result of Government Taxation or fuel surcharges allowed by the N.T.A. Price reductions only valid with new bookings.
Itineraries, Accommodations and Car Rentals
Royal Scottish Tours reserves the right to cancel a tour or modify the services by substituting a comparable or high quality accommodation or service. In the event of cancellation or modification of service/accommodation, Royal Scottish Tours will have no responsibility beyond the refund of all monies paid by the passengers to Royal Scottish Tours constituting full settlement.
Once you have departed, if you decide to change hotel, return early, delete any provisions, or change your flight, you do so at your own expense and with the knowledge there will be no refund for unused services. If you check-out from your hotel earlier than originally reserved, the hotel will charge a no-show fee. Passengers are requested to reconfirm departure time at least 24 hours in advance.
Car rental companies in Britain reserve the right to substitute cars for other models in the same category.
Coach Tours
In the event of low demand, a smaller coach or minibus may be substituted. In some cases it may be necessary to substitute some of our regular hotels.
Travel Documents
All passengers must travel with a valid passport. It is the passenger(s) responsibility to obtain at the passenger(s) own expense all documentation required by all relevant government authorities. We suggest that prior to departure, the passenger(s) ascertain(s) the documentation required.
In the event the passenger does not possess the proper documentation required, be aware that the carrier(s) reserve(s) the right to refuse the passenger(s) and no refund will be permitted.
Physically Challenged
Royal Scottish Tours cannot guarantee that destination airports, transfer vehicles and accommodations will be wheelchair accessible. Services for wheelchair confined passengers are not included in the prices.
Special Requests
If you have any special requests you must ensure it is clearly advised of at the time of booking. We will endeavour to pass on all such requests on to the relevant supplier. However, we cannot guarantee that any special requests will be met and failure to do so will not be a breach of contract on our part.
Living Standards
Consumers are asked to bear in mind and accept that living standards, local customs, as well as the provision of utilities, services and accommodations may vary from those with which they are familiar with in Canada.
Government Approval
All flights/packages are conducted in accordance with the conditions governing advance booking charters and are pursuant to regulations set out by the National Transportation Association. All flights are subject to government approval.
Contract
The contract shall be interpreted in accordance with the laws of the province of departure from Canada.
Travel Insurance
Royal Scottish Tours strongly recommends that you purchase Travel Insurance. Unexpected emergencies or illness can cause you to cancel or interrupt your vacation resulting in financial loss. For full details on insurance options please contact your travel agent or Royal Scottish Tours.
Royal Scottish Tours Responsibilities
Royal Scottish Tours does not assume responsibility for any claims, losses, damages, cost or expenses arising out of personal injury or death, loss of employment, upset, disappointment, distress or frustration, whether physical or mental resulting from any of the following:
- Any negligent act or omission by the airline or other suppliers or their personnel or any company or person not under our direct control.
- Government actions, weather equipment failure, labour disputes, sickness, theft or any other cause beyond our direct control.
- Failure of the passenger to obtain the necessary documentation to travel.
- Failure of the passenger to arrive at the airport on time the day of departure, or missed connections.
- The need for us to change itineraries or substitute accommodation or services provided that every effort is made to supply the most comparable service and accommodations available.
- Cancellations of a flight or tour by Royal Scottish Tours, provided that full refund on all monies paid is made to the passenger.
- Photographs appearing in the brochure are representational, this is not a guarantee that everything will be easily as depicted at your intended destination.
Claims
Baggage claims must be made before leaving the airport - claims will not be honored after such time.
All claims of any other nature must be made in writing within 30 days of the return flight to:
Royal Scottish Tours
13311 Yonge Street, Suite 201
Richmond Hill, Ontario L4E 3L6
905-773-6773 or
1-866-907-8687
Tico Business Registration
# 50010152
Royal Scottish Tours would like to thank Visit Scotland, Scottish Viewpoint, JAC Travel and Discover Tours for the photos appearing on this website.
|
